Chesterfield Fire and EMS (CFEMS) were not involved in community risk reduction efforts specific to the risks of the communities served. By modifying the roles and responsibilities of the fire station captains, community-based risk reduction efforts were possible. Personnel were able to better understand the characteristics of the communities and impact the citizens to reduce the occurrence of avoidable incidents, injuries and deaths. The problem was Chesterfield Fire and EMS did not effectively utilize the fire station captains in community risk reduction efforts. The purpose of this research was to develop a draft plan that enabled the fire station captains to manage community risk reduction efforts. Action research methodology was used to answer the following research questions: 1. What factors support modifying the role of the fire station captain to enhance community risk reduction efforts? 2.What are the expected challenges? 3. How will effectiveness be measured? Research was conducted utilizing a literature review and analyzing information specific to CFEMS. This information was job specific duties and responsibilities, performance plans, annual reports, memorandums and other CFEMS department communications. The results indicated community risk reduction efforts would benefit by utilizing the fire station captains. In addition, the fire station captains would have a direct influence on the occurrence of avoidable incidents in their communities. The firefighters and lieutenants could better understand and prepare for incidents in their communities. Overcoming and managing the reaction to change was the greatest challenge. Change affected both CFEMS personnel as well as the citizens in the communities.The recommendations suggested working in coordination with other Chesterfield County departments to develop a list of resources and liaisons. Performance measurements were defined based on the occurrence of incidents in respect to risk reduction efforts, not how many times a program was delivered. Coordination of multiple divisions within CFEMS was essential to collecting and analyzing data. Training of personnel at all levels was vital to providing stakeholders with the knowledge, skills, resources, expectations and purpose.