Identifying Additional Focus Areas for FD Mobile Integrated Healthcare Program

Technical BulletinLast updated Thursday, April 18, 2019
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The Las Cruces Fire Department (LCFD) implemented a Mobile Integrated Health Program (MIH) in 2015 to reduce repeat 911 calls. The problem was LCFD had not formally identified additional focus areas for the expansion of the MIH program. The purpose of this research was to identify MIH focus areas relevant to LCFD and the City of Las Cruces and identify the characteristics of successful MIH programs. Descriptive research methodologies were utilized to complete this research. The research conducted as part of this applied research project (ARP) sought to answer the following question: a) What are the characteristics of a successful Mobile Integrated Health program? b) What focus areas are other Mobile Integrated Health programs addressing in their communities? c) Which identified incident types or focus areas are risks for the Las Cruces community that can be addressed by the Mobile Integrated Health program? The literature review sought to identify the characteristics of successful MIH programs and current focus areas outside of Las Cruces. The procedures used as for this research included two surveys and a review of incident data for the City of Las Cruces. The surveys targeted outside organizations and local providers to identify additional MIH focus areas and the perceived effectiveness of those focus areas in Las Cruces. The research identified current MIH focus areas and the key characteristics and recommendations for MIH program development. The recommendations made were to conduct a review of the costs of current services to identify the costs and benefits of expanding focus areas. The second recommendation was to identify clear program objectives for the focus areas as identified in the successful characteristics of MIH programs. Lastly. it was recommended that the focus areas be identified at a community level and not just programs that are for the benefit of LCFD.

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