The problem was that Humboldt Bay Fire Authority (HBF) and Arcata Fire Protection District (AFPD), who had an automatic aid agreement with each other, frequently experienced delays in the notification process of automatic aid resources between them. The purpose of this research is to identify practices to provide adequate notification services for automatic-aid agencies. This was a descriptive research project.The research questions were: 1) What time benchmarks exist relative to automatic-aid notification? 2) What delays notification of automatic aid resources between Humboldt Bay Fire and the Arcata Fire Protection District? 3) Among jurisdictions with automatic-aid agreements, how effective is the notification process operationally? and 4) Specific to jurisdictions with automatic-aid agreements, what roadblocks were encountered in development of effective automatic-aid notification? The procedures involved conducting surveys of agencies with automatic aid agreements, interviews with dispatch personnel responsible for notifying automatic aid resources, and analyzing notification data that was provided by the HBF dispatch center and AFPD dispatch center. Responses to the survey questions were tabulated numerically and the interview responses were analyzed procedurally.The results indicated that dispatch personnel were delayed in notification by workload at the time of the call, understaffed for the process utilized to manage dispatch operations during a call, and lacking interoperability to make notifications in a timely manner. Recommendations, based on this study, were to consolidate dispatch centers for the two involved agencies, develop a simulcast procedure for automatic aid notification, or continue to analyze procedures that the dispatchers for each agency use for improvement of the automatic aid notification process.