Generational Differences on the Management of a FPD
Technical BulletinLast updated Tuesday, September 27, 2011This research project analyzed the generational differences within the fire service in Illinois as a possible solution to provide a more efficient management of a fire department. Generational differences, particularly the educational experiences between the generations, created a disparity between the methods used to accomplish the mission of the fire department. The purpose of this project was to identify the educational experiences of each generation currently employed in the Illinois fire service and determine the preferred method of task assignment of the various generational groups. This will assist in identifying methods that fire service leaders may use to reduce the disparity between the various generations.Completed as a descriptive research project, the following four questions were answered: (1) What are the significant generational groups currently represented in the fire service? (2) How do the education and experiences of these groups differ? (3) What method of task assignment does each of these groups prefer? (4) What steps may be taken to facilitate the reduction of any disparity between these groups? To answer these questions, a survey was undertaken among firefighters in Illinois. The information gained from this the survey indicated that three generations of firefighters are currently working in Illinois: Baby Boomers, Generation Xers and Millennials. Also revealed was the rapid growth of the Millennials and the decrease in Baby Boomers in the last ten years. Specifically addressed in this research was the educational experience of each of these groups.Also addressed was the importance of experience and how it is related to training. Included in the recommendations are the importance in developing a clear path for firefighters to progress through to gain both education and experience. A second recommendation looks to provide a process to assist newer firefighters in completing non-incident responsibilities, while providing desired supervision.
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