This new book replaces the When in Doubt, Lead! series previously written by Chief Compton (they will go out of print when supplies run out). This book is written for current or aspiring fire service managers and leaders. This text focuses on enhancing employee development, personal and organizational development, and creating a prepared, focused, empowered, and safe workplace. In provides detailed information on managing agencies during tough times and the fire department's role in the political process. This manual will work well in officer or leadership courses or classes and is also an excellent reference for fire officer promotional processes.