Developing a Post Incident Analysis Process
Technical BulletinLast updated Tuesday, December 9, 2014The problem was the Addison Fire Department did not utilize a consistent and standardized post incident analysis process, resulting in missed opportunities to share lessons learned. This problem was identified by officers recognizing that post incident reviews were conducted differently among shifts and that not all significant incidents were reviewed. The purpose of this research was to design a consistent and standardized post incident analysis process that will meet the needs of the Addison Fire Department. Action research was used to answer the following questions: a) what are the standards or recommendations for a post incident analysis? b) What are the components of a post incident analysis? c) How are post incident analyses accomplished at other Texas fire departments? d) How will the Addison Fire Department implement a post incident analysis process? The research incorporated a questionnaire that was sent to members of the Operations Division at the Addison Fire Department as well as interviews with leaders of the organization to better understand how to implement a post incident analysis process at the AFD. Additionally, a questionnaire was sent to the Texas Fire Chief's Association personal contacts to identify how other Texas fire departments accomplish post incident analyses. Uniformity in standards referenced and a variety of useful components of a post incident analysis were recognized in the research. The necessity to share lessons learned and near misses were highlighted. A list of recommendations was established to support the creation and implementation of a standardized and consistent post incident analysis process at the AFD. The recommendations included providing a standard format, regular training and routine evaluation and updates to a post incident analysis program.
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