Social Media Issues-Concerns-Remedies for Fire and EMS

TrainingLast updated Saturday, July 1, 2017
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Social media, social networking, websites, and related venues have increased the opportunity for members of emergency service organizations to communicate. However, these communication opportunities create potential management challenges and related liabilities if there are no controls in place. This course will discuss the issues, concerns, and necessary actions to deal with this topic.   

Supplemental Resources

Article

Social Media - Postings May Compel ESOs to Take Disciplinary Actions

Discusses how social media postings may result in ESOs needing to take action

Technical Bulletin

Social Media

Sample social media policy

Technical Bulletin

Social Media Best Practices to Educate and Inform the Public

NFA EFO Applied Research Project sought to develop a social media outreach strategy based on best practices to better communicates with their community

Technical Bulletin

Use of Social Media for Community Risk Reduction

NFA EFO Applied Research Project sought to identify how the FD could use social media as a risk reduction tool

Technical Bulletin

Using Social Media to Communicate During Emergencies

NFA EFO Applied Research Project sought to determine if social media could be used by the FD to effectively communicate with occupants of large residential buildings

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